Why is the site not allowing me to select the image I want to upload?
The site only accepts the following file types: jpg, jpeg, png. The maximum file size allowed is 50 MB.
Helpful Tips:
- iPhone Users: Ensure your photos are not set to “LIVE.” If they are, the photos will save as .heic files, which cannot be uploaded.
- Photo Editing Apps: If you’ve used an editing app, double-check that the final file is saved in one of the approved formats (editing apps sometimes convert files to unsupported formats).
Still having trouble?
Try taking a screenshot of the photo and uploading the screenshot instead. If issues persist, feel free to email us at events@behindthechair.com for assistance!